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Do You LIKE Troubleshooting IT Problems?

It takes a particular kind of person to enjoy troubleshooting problems. Maybe you love figuring out the answers to complex issues in your field. But we think it's safe to say that no one likes troubleshooting problems in areas they know nothing about. (i.e., IT). So who takes care of your office's IT issues, and is it causing a riff? 

Who Runs Your IT?

When we meet with a new customer, we often find that the owner or general manager has been troubleshooting IT up until now. The next thing we find is that not only is this frustrating, but it can also cause damage to the network. Generally speaking, business owners and managers have not been trained in IT support, so the job is odious and counterproductive. 

Risk to Company Morale

As the owner or manager of a company, you know how crucial morale is to success. If one of your employees or managers is being asked to take care of IT problems, they may feel frustrated and ill-equipped for the job. It cuts into their real job, and to be honest, their time is more valuable than that.

Risk to Company Network & Security

Have you ever tried to solve a problem knowing it would take an expert minutes? While this isn't a big issue when you're putting a desk chair together, it could put your entire company at risk when it comes to IT. Not only does your downtime increase (rendering your team useless) but if someone is trying to hack your business, you may miss the window of time in which you could have stopped them in their tracks. 

How Managed IT Services Can Help

You want to run a successful business, and part of being successful is delegating tasks that aren't part of your core revenue-generating duties. By hiring a Managed IT Services provider, you can benefit in the following ways:

  • access to professional experience and knowledge
  • 24/7 monitoring and preventative measures, not just break-fix
  • 100% write off on taxes! (You get a dedicated IT person and pay almost nothing)
  • less downtime
  • monetary savings
  • better security

By outsourcing your IT, your employees and managers can return to their actual jobs, and your network will be working for you rather than against you. So, tired of troubleshooting IT problems? We're ready to take over.